GUESTPOST SOFTWARE

How can we help you?

Answers to our most frequently asked questions — just one click away.

I'm an Advertiser

Buyers, brands, and agencies looking for Digital PR placements

9 Categories · 34 Articles

I'm a Publisher

Website owners and content creators joining our network

10 Categories · 30 Articles

Advertiser

I'm an Advertiser — Buyer Help Center

A. Getting Started

B. Marketplace & Listings

C. Orders & Workflow

D. Content & Submission

E. Payments & Billing

F. Refunds & Cancellations

G. Delivery & Results

H. Account & Security

I. Troubleshooting

Publisher

I'm a Publisher — Site Owner Help Center

A. Getting Started

B. Website Submission & Approval

C. Listings & Pricing

D. Orders & Fulfilment

E. Payments & Withdrawals

F. Content & Editorial Guidelines

G. Account Management

H. Compliance & Policies

I. Performance & Optimisation

J. Troubleshooting

Still need help?

Our support team is available Monday to Friday, 09:00–18:00 IST. We respond to all enquiries within 48 business hours.

Monday to Friday, 09:00–18:00 IST · Replies within 48 business hours

Submit a Support Ticket

GUESTPOST SOFTWARE

How can we help you?

Answers to our most frequently asked questions — just one click away.

I'm an Advertiser

Buyers, brands, and agencies looking for Digital PR placements

9 Categories · 34 Articles

I'm a Publisher

Website owners and content creators joining our network

10 Categories · 30 Articles

Advertiser

I'm an Advertiser — Buyer Help Center

A. Getting Started

B. Marketplace & Listings

C. Orders & Workflow

D. Content & Submission

E. Payments & Billing

F. Refunds & Cancellations

G. Delivery & Results

H. Account & Security

I. Troubleshooting

Publisher

I'm a Publisher — Site Owner Help Center

A. Getting Started

B. Website Submission & Approval

C. Listings & Pricing

D. Orders & Fulfilment

E. Payments & Withdrawals

F. Content & Editorial Guidelines

G. Account Management

H. Compliance & Policies

I. Performance & Optimisation

J. Troubleshooting

Still need help?

Our support team is available Monday to Friday, 09:00–18:00 IST. We respond to all enquiries within 48 business hours.

Monday to Friday, 09:00–18:00 IST · Replies within 48 business hours

Submit a Support Ticket

How can we help you?

I'm an Advertiser

I'm a Publisher

I'm an Advertiser — Buyer Help Center

A. Getting Started

What is GUESTPOST SOFTWARE?

How does the GUESTPOST SOFTWARE platform work?

How do I create an account?

How do I search for publisher websites?

How do I choose the right publisher for my campaign?

B. Marketplace & Listings

Why can't I see full publisher data without logging in?

What do the publisher metrics mean?

How often are publisher metrics updated?

C. Orders & Workflow

How do I place an order?

What happens after I place an order?

What is content approval and how does it work?

Can I edit my order after placing it?

D. Content & Submission

Do you provide content writing services?

What are the content guidelines for placement?

What types of content and industries are NOT allowed?

How do I submit my target URL and anchor text?

E. Payments & Billing

What payment methods are supported?

How does the wallet system work?

Why is my payment not reflected in my wallet?

How do I download my invoice?

Are payments on GUESTPOST SOFTWARE secure?

F. Refunds & Cancellations

When can I get a refund?

What happens if my order is not published?

Can I cancel my order?

Why are wallet funds generally non-refundable?

G. Delivery & Results

How long does delivery take?

What is considered "successful delivery"?

Will my content stay live permanently?

H. Account & Security

How do I reset my password?

How do you protect my data?

How do I delete my account?

I. Troubleshooting

Payment failed but the amount was deducted from my account

My order is stuck "In Progress" — what should I do?

My content was rejected by the publisher — what now?

I'm a Publisher — Site Owner Help Center

A. Getting Started

What is GUESTPOST SOFTWARE for publishers?

Who can join the GUESTPOST SOFTWARE publisher network?

How do I register as a publisher?

B. Website Submission & Approval

How do I submit my website for approval?

What are the website approval criteria?

Why was my website rejected?

How do I verify website ownership?

C. Listings & Pricing

How do I set my pricing for placements?

How do I improve my listing visibility in the marketplace?

D. Orders & Fulfilment

How will I receive orders?

How do I accept or reject an order?

What are the content publishing guidelines for publishers?

What happens after I publish content?

E. Payments & Withdrawals

How do publishers get paid?

What payment methods are available for publisher withdrawals?

What is the minimum payout threshold?

What are the payment timelines for publishers?

What are the tax and compliance requirements for publishers?

F. Content & Editorial Guidelines

What content is allowed on my website through GUESTPOST SOFTWARE?

What content should I reject as a publisher?

What are the editorial link placement guidelines?

G. Account Management

How do I add multiple websites to my publisher account?

How do I update my publisher profile and website details?

H. Compliance & Policies

What are the platform rules publishers must follow?